Privacy Policy
Last updated Sun, 3 May 2026
Introduction
EvenTech ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application.
Information We Collect
We collect several types of information from and about users:
- Personal Information: Name, email address, phone number, date of birth
- Payment Information: Credit card details, billing address
- Account Credentials: Username, password (encrypted)
- Profile Information: Profile picture, preferences, settings
- Transaction Data: Purchase history, ticket information
- Device Information: Device type, operating system, unique device identifiers
- Usage Data: App interactions, features used, time spent
- Location Data: GPS location (with your permission)
How We Use Your Information
We use the information we collect to:
- Process your ticket purchases and transactions
- Create and manage your account
- Send you event confirmations and updates
- Provide customer support and respond to inquiries
- Improve our services and user experience
- Send promotional offers and marketing communications (with consent)
- Detect and prevent fraud and security threats
- Comply with legal obligations
- Analyze app usage and performance
Information Sharing
We may share your information with third parties in the following circumstances:
- Event Organizers: To process ticket purchases and attendance
- Payment Processors: To complete financial transactions securely
- Service Providers: Analytics, hosting, customer support services
- Legal Requirements: When required by law or to protect rights
- Business Transfers: In case of merger, acquisition, or sale of assets
- With Your Consent: When you explicitly agree to share information
Data Security
We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, and regular security audits. However, no method of transmission over the internet is 100% secure.
Your Privacy Rights
You have the right to:
- Access your personal data and request a copy
- Correct inaccurate or incomplete information
- Delete your account and associated data
- Opt-out of marketing communications
- Restrict processing of your data
- Data portability (receive your data in a structured format)
- Object to automated decision-making
- Withdraw consent at any time
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. When data is no longer needed, we will securely delete or anonymize it.
Cookies and Tracking
We use cookies and similar tracking technologies to enhance your experience, analyze usage, and deliver personalized content. You can control cookie preferences through your device settings, though this may limit some app functionality.
Third-Party Services
Our app may contain links to third-party websites or integrate third-party services (such as social media login). We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.
Children's Privacy
Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we discover that we have collected information from a child under 13, we will promptly delete it.
International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.
Changes to Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy in the app and updating the "Last Updated" date. Your continued use after changes indicates acceptance.
Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact our Data Protection Officer at privacy@eventech.com or through the Support Center.